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INTERNET SECURITY SOFTWARE and PROBLEMS

There have been many advances in anti-virus software of late, and much of this software now controls many other computer functions including internet safety or even your recycle bin.  While these advances are great, we are still learning ourselves how to configure this power to get the good points and yet no side affects.  In the mean time, we have had to shut them off at times to ensure other computer functions still work.  Some of the major things that we have found are below.  Of course, the user is advised that this information is very limited - and only involves what to shut off.  The primary software company should have the best answer if you can reach them.

ISSUES

 

NETWORK PRINTING BLOCKED

We have seen network printing blocked using some of the new anti-virus software.  Since we do not know the controls to prevent this, we find that we have to start the program and just turn off "Security".  You may not want to turn off security full time, however, if your network printing is blocked, you may wish to try this and see if it is your anti-virus software.

INTERNET ACCESS BLOCKED

We have seen normal internet access blocked using another anti-virus full featured program.  We also found that in this program that we were unable to set the preferences to allow us to use the internet and just block "the bad guys".  We unfortunately had to shut this program off also except for the anti-virus portion.  If you are being blocked from internet access on your own legitimate internet software, you may wish to check to see if your anti-virus software is doing that.

VERY SLOW DELETE PROCESS

Has your computer's delete process slowed down considerably?  Check to see if your new anti-virus software is now controlling your recycle bin also.  In the case that we are aware of, the name of the recycle bin will have been changed.  If you wish this added protection that is offered and slower delete time is fine with you, then of course you need to do nothing.  However, if the slow delete time bothers you, then you can right click on the newly named recycle bin, and click on properties.  Under that you might be able to see options that can shut off the "extra" protection beyond which Microsoft offers.

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